Your personal data belongs to you. This policy explains exactly what Bilbet collects, why we collect it, how we use it, and what rights you have over your own information.
Our Commitments
Privacy isn't a checkbox for us. These are the actual practices Bilbet follows every day to protect the personal information of every player on the platform.
Every connection between your device and Bilbet's servers is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit so they cannot be intercepted by third parties.
Bilbet does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information is used only to operate your account, process transactions, and comply with our legal obligations.
Bilbet only collects the data that is genuinely necessary to provide the service. We don't collect information we don't need. If a piece of data isn't required to operate your account or comply with regulations, we don't ask for it.
Bilbet retains your personal data only for as long as it is needed for the purpose it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised in line with our data retention schedule.
This privacy policy is written in plain language so you can actually understand it. We don't hide important information in legal jargon. If you have a question about how Bilbet handles your data, our support team will give you a straight answer.
You have real control over your data on Bilbet. You can request access to your data, ask for corrections, request deletion, and opt out of marketing communications at any time — directly from your account settings or by contacting support.
Important: This Privacy Policy explains how Bilbet collects, uses, stores, and protects your personal data. By registering on Bilbet, you confirm that you have read and understood this policy. If you do not agree, please do not use the platform.
Bilbet operates the online gaming platform available at bilbet.app. As part of operating this platform, Bilbet collects and processes personal data about the players who register and use the service. This Privacy Policy sets out what data we collect, why we collect it, how we use it, and what your rights are in relation to that data.
Bilbet is committed to handling your personal data responsibly and in accordance with applicable data protection laws. We take privacy seriously — not because we have to, but because our players trust us with their information and that trust matters to us.
This policy applies to all personal data collected through the Bilbet website, mobile application, and any related services. It applies to registered players, visitors who browse without registering, and anyone who contacts Bilbet support.
Bilbet collects the following categories of personal data:
Bilbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide it in the context of a responsible gaming request.
Bilbet collects your personal data through the following means:
When you register an account on Bilbet, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion, you provide us with personal data directly. This is the primary source of the data we hold about you.
When you access the Bilbet platform, our systems automatically collect technical data about your device and how you interact with the platform. This includes your IP address, browser type, pages visited, and session duration. This data is collected using cookies and similar tracking technologies — see Section 7 for more detail.
In some cases, Bilbet may receive data about you from third parties. This includes identity verification providers who help us confirm your identity, payment processors who facilitate your transactions, and fraud prevention services that help us protect the platform and its players.
Bilbet uses your personal data for the following purposes:
| Purpose | Details |
|---|---|
| Account Management | To create, maintain, and operate your Bilbet account, including processing logins and managing your preferences. |
| Identity Verification | To verify your identity and age as required by our operating policies and applicable regulations. |
| Payment Processing | To process deposits, withdrawals, and refunds securely and accurately. |
| Customer Support | To respond to your queries, resolve disputes, and provide assistance when you contact the Bilbet support team. |
| Fraud Prevention | To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform. |
| Legal Compliance | To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities. |
| Platform Improvement | To analyse usage patterns and improve the Bilbet platform, games, and user experience. |
| Marketing | To send you promotional communications about Bilbet offers and games, where you have consented to receive them. You can opt out at any time. |
Bilbet processes your personal data on the following legal bases:
Bilbet does not sell your personal data. We share your data only in the following limited circumstances:
Bilbet works with carefully selected third-party service providers who help us operate the platform. These include payment processors, identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually required to handle your data securely and only for the purposes we specify.
Bilbet may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, or where we believe disclosure is necessary to protect the rights, property, or safety of Bilbet, our players, or others.
In the event that Bilbet undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and the privacy implications before it takes effect.
We do not share your data with advertisers, data brokers, or any third party for their own marketing purposes. Your data stays within the Bilbet ecosystem and its trusted operational partners.
Bilbet uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the site. Here is a summary of the cookies we use:
These cookies are required for the Bilbet platform to function. They manage your login session, keep you authenticated while you play, and ensure the platform operates correctly. You cannot opt out of essential cookies without affecting your ability to use the platform.
These cookies help Bilbet understand how players interact with the platform — which pages are visited most, where players encounter issues, and how the overall experience can be improved. The data collected is aggregated and does not identify you personally.
These cookies remember your settings and preferences — such as your preferred language or display settings — so you don't have to set them every time you visit.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Bilbet platform.
Bilbet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
While Bilbet takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect your account has been compromised, contact Bilbet support immediately and change your password.
Bilbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When data is no longer required, Bilbet securely deletes or anonymises it so that it can no longer be linked to you as an individual.
You have the following rights in relation to the personal data Bilbet holds about you. To exercise any of these rights, contact us at [email protected].
Request a copy of the personal data Bilbet holds about you. We will provide this within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Ask Bilbet to restrict processing of your data in certain circumstances — for example, while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it to another service.
Object to Bilbet processing your data for direct marketing purposes. We will stop immediately upon receiving your objection.
The Bilbet platform is strictly for adults aged 18 and over. Bilbet does not knowingly collect personal data from anyone under the age of 18. If you are under 18, do not register on Bilbet or provide any personal data to us.
If Bilbet becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Bilbet, please contact us at [email protected] so we can investigate and take appropriate action.
Bilbet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.
Where changes are material — meaning they significantly affect how we use your data or your rights — Bilbet will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of the Bilbet platform after the effective date of any changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how Bilbet is protecting your information.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Bilbet handles your personal data, please get in touch with us:
We aim to respond to all privacy-related requests within 30 days. For questions about our Terms and Conditions, please visit our Terms and Conditions page. For responsible gaming support, visit our Responsible Gaming page.
Now you know exactly how Bilbet handles your data. Join a platform that takes your privacy as seriously as your gameplay experience.
18+ only. Play responsibly. Responsible Gaming tools available on Bilbet.